Question 1

How do I find an installer through Art Installer Network?

Accepted Answer

Clients describe their projects and AIN estimates the labor costs. This policy prevents slow installers from being paid more than fast installers and natually pays fast installers a higher hourly wage. It also doesn't charge clients for delays unrelated to a project. When the install date is known, request an installer. AIN recruits available professionals based on their performance on past installs, their distance from the job site. Installers and clients are encouraged to review the scope with each other directly and decide of they're right for each other. If not, another installer will be recruited.

Question 2

Who are the installers?

Accepted Answer

A core of installers were trained and vetted by the company's install coordinator. Those installers then trained and vetted installers in other regions. The process continues to this day. There are over 1200 established professionals included in our database.

Question 3

What services do the installers offer?

Accepted Answer

The prices include unpacking, inventorying, staging, placing, installing, cleaning, photographing and documenting.

Question 4

Are the installers insured?

Accepted Answer

We require installers to be insured witheither professional liability insurance (similar to an Interior Designer who hangs art and drapes) or general liability insurance (similar to someone in the construction industry.) If the installer is asked to deliver product, we will search for an installer who carries insurance with an auto-umbrella, but the decreases the pool of available installers.

Question 5

How are the installers NOT sub-contractors?

Accepted Answer

Installer do not receive 1099-M's. For more information, Google 1099-K.

Question 6

Who are the principals of AIN?

Accepted Answer

The CEO is Maggie Smith, founder and former owner of Art Source Online. The COO is Scott Solda, founder of Art On The Level Installations and former art installer for Art Source Online.

Question 7

When should an install be scheduled?

Accepted Answer

It's important a project is not scheduled too early. When exactly is "too early"? * Hardhats are still required at the job site. * The sounds of electric saws can be heard. * Walls are still being painted and finished. * Furniture has not yet been placed. Ideally, the art should be installed as part of the punch list.

Question 8

Can I reserve a project scheduled 6 months from now?

Accepted Answer

It has been our overwhelming experiences that a project scheduled 6 months from now will be rescheduled. With each new date, installers are either recruited or they need to adjust their schedules. A much better options is to confirm that a site is ready for the install within 2 weeks of the install date. At that time, we will happily accept your request for an installer.

Question 9

Are the installers employees if AIN?

Accepted Answer

AIN introduces clients to independent providers of installation services. Installers are neither employees nor are they considered sub-contractors of either AIN or their clients.

Question 10

What are AIN's payment terms?

Accepted Answer

AIN works as a middle-man. Knowing that installers want to be paid right away but that most clients have 30 day terms, we step in to pay the installer ahead of their client's pay. That being the case, our term are net 15, but we're not calling clients about it until that 30 day mark.

Question 11

What is AIN's phone number and why isn't it listed on the website?

Accepted Answer

AIN's phone number is 414-699-0092. Since the process is automated and we are unable to forward phone conversations to the installers, email is the preferred method of communication.

Question 12

I'm an installer. How can I help more art providers?

Accepted Answer

Go to the navigation menu and click on the Installer Registration link. There you can inventory your skills, register your contact information and give the names of references. You'll be contacted via SMS and email when a regional project is pending. Further installer questions can be found at the installer's FAQ page.

Question 13

Can AIN handle large projects?

Accepted Answer

Large projects are our specialty and is where the benefits of performance-based pay are realized. In the ranks of installers, AIN knows of dozen who are able to hang 50% more than anyone else. Given a 10 hour work-day, these professionals are hanging up to 70 pieces each! We'll bring in these "super-installers" along with a couple of locals to have large project completed quickly. At guaranteed prices.

VETTED INSTALLERS FOR YOUR EVERY PROJECT

WHAT AIN CAN DO FOR YOU

WE ARE DEDICATED TO ENSURING THE SATISFACTION OF EVERY CLIENT

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