Question 1

How does the process work?

Accepted Answer

Installers register their contact information. When installation services are needed in their area, they're notified via SMS and email. Details will include the scope, the price and uploaded visuals. If the installer is available for the project, the client will be notified, shown the installer's profile and given their contact information. The two of them will interview each other and decide if the installer is right for the project. Accepted installers work directly with the client for scheduling and design issues. When the project is completed, installers send the client photos of the work and invoice AIN. We'll verify completion with the client and pay the installer with terms that work for all parties.

Question 2

Who are the clients?

Accepted Answer

The clients are corporate art consultants, commercial interior designers or facility managers who need estimated costs for installation services. It is important to those clients that the estimated price does not change throughout the process.

Question 3

What services am I expected to provide?

Accepted Answer

Receiving, storing, delivering, unpacking, staging, placing, installing, frame touch-up/repair, cleaning, photographing/documenting.

Question 4

What supplies or equipment am i expected to bring?

Accepted Answer

Gloves (eliminate fingerprints and secures the hold.) Blue contractor tape. A cart to transport the pieces from the receiving department to the install site. A multi-purpose ladder (initial project information will included elevations & piece sizes). A drill or an awl for creating holes for anchors. An assortment of anchors, screws and installation hardware. A "magic eraser" for cleaning scuffs from the wall.. A shop vac or dust buster. Markers and putty for superficial repairs to frames. Spackle to fill holes. Tape measure. 24 and 48 inch level. A hammer. A phillips screw driver

Question 5

What is "performance-based" pay and how does it benefit me?"

Accepted Answer

Simply put, the installer who hangs the most pieces is paid the most money. And the faster the pieces are hung, the greater an hourly wage. Some of our fastest installers are making $1000/day.

Question 6

Who pays me?

Accepted Answer

AIN invoices clients and pays installers.

Question 7

When is the payment made?

Accepted Answer

Clients typically pay their bills 30 days after being invoiced and after they're paid by their client. Some even have 90 day terms. We think the process should go smoother than that, so we step in and pay an installer in 15 days.

Question 8

How is the payment made?

Accepted Answer

Being that we're paying an installer ahead of payment to us, we make that payment with a credit card. Installers will need a credit card processor, which is easiest handled via PayPal.

Question 9

Why won't I receive an earning statement?

Accepted Answer

Earning statements are issued when payment is made with cash (or a check). When payment is made with a credit card, the credit card company will issue a earnings statement with a 1099-K. Unlike cash payments that have a $600 threshold, 1099-K's are issued only if an installer earned more than $20,000 AND had ver 200 transactions. Though many installers earn more than that amount, none have work than many jobs. The earnings are not tax free. Installers are responsible to report their own wages.

Question 10

What if there is more work than what was ordered?

Accepted Answer

Installers should contact their client if additional work has been added by the end-user.

Question 11

The project required more time than estimated. Do I get more money?

Accepted Answer

Estimates are based on average completion times and are adjusted based on site variables. We'll work with an installer to make sure pricing is fair.

Question 12

Are there any other perks to working with AIN?

Accepted Answer

AIN values their relationship with installers as much as it values their clients. Top installers receive expense-paid trips to Vegas, New Orleans, SF and in other cities hosting industry-related events

Question 13

How do I register with the Network?

Accepted Answer

AIN is one of 3 divisions of service networks. To determine which is right for you, please visit http://InstallerServicesNetwork.com.

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